About Exam Ninja
Ever thought that your child could do with a little more help towards their exams? Perhaps they’re finding some topics too hard or maybe they fancy some more challenging work? Say hello to Exam Ninja!
Who or what is Exam Ninja?
Exam Ninja sells exam and revision tools for children. We only exist for one reason : To help your children to do the best they possibly can in their exams. We sell revision guides, study books, workbooks and practice papers for children in primary and secondary school.
Exams (like ninjas) are pretty scary things and so whether it’s their Key Stage 1, Key Stage 2 or Key Stage 3 SATs tests, Phonics Screening Test, 11+ exams or GCSEs, we at Exam Ninja want to help. We want your children to approach their exams confidently and positively and view them as an opportunity to show someone just how special they are.
Children perform better using Exam Ninja.
So besides the resources, why should I use Exam Ninja?
We work really hard to make our customers really happy. Like ninjas, we don’t muck around.
We know that you don’t want your books “in a few days”, you want to start using them now. So, all our orders are sent either by Royal Mail 24 or via Interlink Express’ Premium Next Day parcel service. Over 92% of all our orders reach their destination the very next working day.
We also know that sometimes, we all make a bad decision. So if you do, we don’t want you to get mad about it. Any item you order can be returned free of charge. Simply tell us what you want to return, we’ll email you a free returns label and your local post office will be happy to return it back to us for no additional charge. Once it’s back at Exam Ninja HQ, we’ll issue you with a full refund, no questions asked.
Still not sure about Exam Ninja?
No problem, why not read some of our customer reviews on independent review website Reviews.co.uk. We’re rated that highly for a reason!
Okay, you’ve convinced me but...you’re on the internet, can I trust you?
Sure you can! We’re not automated robots or shady people working part-time from a lockup garage. We’re real, hard working people with flesh, blood, teeth and all the rest of it.
Want proof that we’re real people? Just give us a ring on (0117) 214 0031!
Sometimes we can get really busy so if that’s the case then feel free to leave a message and someone will call you back as soon as we possibly can.
We also use military standard 256bit EV SSL Certificates to make sure everyone’s 100% secure when they’re shopping on our website. Again, it cost us a fortune but we think it’s worth every penny.
Hang on, 0117 is a local code to Bristol, why don’t you have an 0871 or 0844 number like other big companies?
Simple, it would cost our customers more to call us. If we got an 0871 or 0844 number then our customer’s calls would not be included within their monthly mobile calling plans. In fact, calling an 0871 or 0844 number from a mobile phone can be eye wateringly expensive!
So, for your sake, we’ve stuck to our Bristol 0117 area code. (It’s our pleasure.)
To add to this, we’re not a big company. We’re a local company that’s thoroughly based in Bristol, just outside of the centre. Everyone that works here lives in Bristol. Everyone that works here loves Bristol.
Okay, I like what I’m hearing. What else do I need to know?
Shopping with us is easy. You can buy from us and receive your order really quickly. You can pay by using your Credit/Debit card or PayPal. If you’re a school or nursery then payment by invoice is no problem.
When your order’s been dispatched you’ll receive an email with a photo of it before it left our offices. Yes, that’s right, we take a photo of every order before it leaves. We’re just that awesome.
Your order will arrive either by Royal Mail or Interlink Express and depending on what you order, you may be required to to sign for it. If you’re not there then depending on the circumstances they may attempt to leave it in a safe place or with a neighbour. This will be written on a slip and posted through your letterbox.
Please see the relevant pages on our website for full details of our Delivery Information and Terms & Conditions. They’re completely fair, reasonable and compliant and contain no bad surprises. Remember, we’re a good company.
Great! So, where do I start?
Pick the relevant area from the top and search through all of our awesome exam and revision materials!