Delivery Information
Everything you need to know about how we deliver your order – here's the quick version:
- Standard Delivery – FREE for orders over £30 and £3.95 for smaller orders, delivered within 2-3 working days.
- International Delivery – we ship to 208 destinations worldwide. See our international delivery rates.
Delivery within the UK
Standard Delivery is free of charge for all UK orders over £30. For orders below this threshold, a £3.95 delivery charge applies.
As long as everything in your order is marked as 'In Stock', we'll normally dispatch it from our warehouse and deliver it within 2-3 working days (Monday to Friday, excluding public holidays).
If an item doesn't show a stock figure, it will normally show a restocking estimate instead (e.g. '3-5 Days'). This means we may need to order it in for you – we always do this promptly, and we'll dispatch your order as soon as everything arrives.
Once your order is on its way we'll let you know by email, and depending on the courier you may also receive SMS updates. We use Royal Mail for smaller packages and DPD Local for larger parcels. The courier may need a signature on delivery, so someone will need to be in to receive the parcel.
We deliver anywhere in mainland Great Britain, including the Channel Islands and the Highlands and Islands of Scotland.
International Delivery
We ship our British National Curriculum workbooks, revision guides and practice papers to 208 destinations worldwide. Whether your child attends a British International School, you're planning a move to the UK or you're just spending some time abroad, we can get our resources to you quickly and safely:
- All parcels are sent using fast, fully tracked couriers including DPD, UPS, FedEx and ParcelForce.
- All parcels are securely packaged in cardboard boxes, wrapped in a water-proof polythene mailing sack or secured with heavy duty strapping.
- Our systems support fast electronic customs invoicing so your parcel reaches you without unnecessary delays.
- We deliver to residential addresses, commercial addresses, PO-Boxes and BFPO addresses.
International delivery is priced by weight, so the exact cost of your order is always shown in your basket before you pay. To help ensure a fast, hassle-free delivery, please supply a full and valid address, mobile phone number and email address with your order.
International Delivery Rates
Delivery prices below are "from" rates for the smallest parcel we send to each destination:
| Destination | Delivery From | Service |
|---|---|---|
| Albania | £17.60 | Tracked International Courier, 9-11 days |
| Algeria | £27.73 | Tracked International Courier, 10-12 days |
| American Samoa | £54.55 | Tracked International Courier, 6-8 days |
| Andorra | £16.45 | Tracked International Courier, 3-5 days |
| Angola | £28.20 | Tracked International Courier, 8-10 days |
| Anguilla | £28.20 | Tracked International Courier, 3-5 days |
| Antigua and Barbuda | £60.53 | Tracked International Courier, 3-5 days |
| Argentina | £28.20 | Tracked International Courier, 13-15 days |
| Armenia | £17.60 | Tracked International Courier, 6-8 days |
| Aruba | £28.20 | Tracked International Courier, 3-5 days |
| Australia | £14.34 | DPD Tracked Air Classic, 4-7 days |
| Austria | £18.47 | DPD Tracked EU Courier, 3-4 days |
| Azerbaijan | £17.60 | Tracked International Courier, 5-7 days |
| Bahamas | £28.20 | Tracked International Courier, 3-5 days |
| Bahrain | £12.96 | DPD Tracked Air Classic, 3-6 days |
| Bangladesh | £25.29 | Tracked International Courier, 11-13 days |
| Barbados | £28.20 | Tracked International Courier, 9-11 days |
| Belgium | £10.39 | Tracked International Courier, 8-10 days |
| Belize | £28.20 | Tracked International Courier, 9-11 days |
| Benin | £28.20 | Tracked International Courier, 4-6 days |
| Bermuda | £42.20 | DPD Tracked Air Classic, 4-6 days |
| Bhutan | £28.20 | Tracked International Courier, 3-5 days |
| Bolivia | £28.20 | Tracked International Courier, 7-9 days |
| Bonaire, Sint Eustatius and Saba | £60.53 | Tracked International Courier, 3-5 days |
| Bosnia and Herzegovina | £17.60 | Tracked International Courier, 3-5 days |
| Botswana | £28.20 | Tracked International Courier, 4-6 days |
| Brazil | £37.60 | DPD Tracked Air Classic, 4-7 days |
| Brunei | £42.20 | DPD Tracked Air Classic, 6-9 days |
| Bulgaria | £12.09 | Tracked International Courier, 6-8 days |
| Burkina Faso | £21.71 | Tracked International Courier, 14-16 days |
| Burundi | £28.20 | Tracked International Courier, 3-5 days |
| Cambodia | £28.20 | Tracked International Courier, 8-10 days |
| Cameroon | £28.20 | Tracked International Courier, 9-11 days |
| Canada | £18.93 | DPD Tracked Air Classic, 3-6 days |
| Cape Verde | £28.20 | Tracked International Courier, 3-5 days |
| Cayman Islands | £25.59 | Tracked International Courier, 14-16 days |
| Central African Republic | £28.20 | Tracked International Courier, 3-5 days |
| Chad | £28.20 | Tracked International Courier, 3-5 days |
| Chile | £24.09 | Tracked International Courier, 8-10 days |
| China | £15.66 | DPD Tracked Air Classic, 4-13 days |
| Colombia | £28.20 | Tracked International Courier, 3-5 days |
| Comoros | £28.20 | Tracked International Courier, 3-5 days |
| Congo | £18.15 | Tracked International Courier, 12-14 days |
| Cook Islands | £30.00 | Tracked International Courier, 9-11 days |
| Costa Rica | £28.20 | Tracked International Courier, 6-8 days |
| Croatia | £12.09 | Tracked International Courier, 7-9 days |
| Curacao | £28.20 | Tracked International Courier, 3-5 days |
| Cyprus | £12.69 | Tracked International Courier, 10-12 days |
| Czech Republic | £12.09 | Tracked International Courier, 8-10 days |
| Democratic Republic of Congo | £69.87 | Tracked International Courier, 7-9 days |
| Denmark | £11.09 | Tracked International Courier, 10-12 days |
| Djibouti | £28.20 | Tracked International Courier, 3-5 days |
| Dominica | £28.20 | Tracked International Courier, 3-5 days |
| Dominican Republic | £28.20 | Tracked International Courier, 3-5 days |
| East Timor | £69.87 | Tracked International Courier, 7-9 days |
| Ecuador | £28.20 | Tracked International Courier, 8-10 days |
| Egypt | £12.02 | DPD Tracked Air Classic, 3-6 days |
| El Salvador | £28.20 | Tracked International Courier, 3-5 days |
| Equatorial Guinea | £28.20 | Tracked International Courier, 3-5 days |
| Eritrea | £26.39 | Tracked International Courier, 12-14 days |
| Estonia | £12.79 | Tracked International Courier, 8-10 days |
| Ethiopia | £28.20 | Tracked International Courier, 3-5 days |
| Falkland Islands | £28.20 | Tracked International Courier, 3-5 days |
| Faroe Islands | £16.45 | Tracked International Courier, 4-6 days |
| Fiji | £30.00 | Tracked International Courier, 3-5 days |
| Finland | £12.09 | Tracked International Courier, 12-14 days |
| France | £17.61 | DPD Tracked EU Courier, 3-4 days |
| French Guiana | £60.53 | Tracked International Courier, 6-8 days |
| Gabon | £28.20 | Tracked International Courier, 3-5 days |
| Gambia | £28.20 | Tracked International Courier, 3-5 days |
| Georgia | £16.45 | Tracked International Courier, 9-11 days |
| Germany | £15.96 | DPD Tracked EU Courier, 3-4 days |
| Ghana | £19.17 | DPD Tracked Air Classic, 4-7 days |
| Gibraltar | £16.45 | Tracked International Courier, 3-5 days |
| Greece | £13.55 | Tracked International Courier, 9-11 days |
| Greenland | £16.45 | Tracked International Courier, 3-5 days |
| Grenada | £60.53 | Tracked International Courier, 3-5 days |
| Guadeloupe | £60.53 | Tracked International Courier, 6-8 days |
| Guam | £33.07 | Tracked International Courier, 8-10 days |
| Guatemala | £28.20 | Tracked International Courier, 3-5 days |
| Guernsey | £11.80 | Tracked International Courier, 8-10 days |
| Guinea | £28.20 | Tracked International Courier, 3-5 days |
| Guinea-bissau | £60.53 | Tracked International Courier, 3-5 days |
| Guyana | £28.20 | Tracked International Courier, 3-5 days |
| Haiti | £28.20 | Tracked International Courier, 3-5 days |
| Honduras | £28.20 | Tracked International Courier, 3-5 days |
| Hong Kong | £11.28 | DPD Tracked Air Classic, 3-5 days |
| Hungary | £12.09 | Tracked International Courier, 8-10 days |
| Iceland | £15.99 | Tracked International Courier, 6-8 days |
| India | £10.83 | DPD Tracked Air Classic, 3-6 days |
| Indonesia | £24.09 | Tracked International Courier, 13-15 days |
| Iraq | £69.87 | Tracked International Courier, 7-9 days |
| Ireland | £14.59 | DPD Tracked EU Courier, 2-3 days |
| Israel | £28.20 | Tracked International Courier, 7-9 days |
| Italy | £20.75 | DPD Tracked EU Courier, 4-5 days |
| Jamaica | £28.20 | Tracked International Courier, 5-7 days |
| Japan | £19.69 | DPD Tracked Air Classic, 4-6 days |
| Jersey | £3.29 | Tracked International Courier, 4-6 days |
| Jordan | £18.92 | Tracked International Courier, 12-14 days |
| Kazakhstan | £17.60 | Tracked International Courier, 14-16 days |
| Kenya | £17.33 | DPD Tracked Air Classic, 4-6 days |
| Kiribati | £26.17 | Tracked International Courier, 4-6 days |
| Kuwait | £12.65 | DPD Tracked Air Classic, 3-6 days |
| Laos | £30.00 | Tracked International Courier, 3-5 days |
| Latvia | £12.09 | Tracked International Courier, 7-9 days |
| Lebanon | £20.72 | Tracked International Courier, 14-16 days |
| Lesotho | £28.20 | Tracked International Courier, 3-5 days |
| Liberia | £28.20 | Tracked International Courier, 3-5 days |
| Libya | £28.20 | Tracked International Courier, 3-5 days |
| Liechtenstein | £16.45 | Tracked International Courier, 5-7 days |
| Lithuania | £12.09 | Tracked International Courier, 8-10 days |
| Luxembourg | £12.09 | Tracked International Courier, 5-7 days |
| Macau | £26.60 | Tracked International Courier, 9-11 days |
| Macedonia | £17.60 | Tracked International Courier, 3-5 days |
| Madagascar | £28.20 | Tracked International Courier, 3-5 days |
| Malawi | £28.20 | Tracked International Courier, 3-5 days |
| Malaysia | £20.00 | Tracked International Courier, 10-12 days |
| Maldives | £24.09 | Tracked International Courier, 15-17 days |
| Mali | £42.20 | DPD Tracked Air Classic, 7-10 days |
| Malta | £13.55 | Tracked International Courier, 8-10 days |
| Marshall Islands | £33.07 | Tracked International Courier, 9-11 days |
| Martinique | £28.20 | Tracked International Courier, 6-8 days |
| Mauritania | £28.20 | Tracked International Courier, 4-6 days |
| Mauritius | £24.95 | Tracked International Courier, 4-6 days |
| Mayotte | £38.98 | Tracked International Courier, 8-10 days |
| Mexico | £24.95 | Tracked International Courier, 7-9 days |
| Micronesia | £33.07 | Tracked International Courier, 8-10 days |
| Moldova | £17.60 | Tracked International Courier, 4-6 days |
| Monaco | £11.25 | Tracked International Courier, 7-9 days |
| Mongolia | £28.20 | Tracked International Courier, 3-5 days |
| Montenegro | £17.60 | Tracked International Courier, 7-9 days |
| Montserrat | £28.20 | Tracked International Courier, 3-5 days |
| Morocco | £28.20 | Tracked International Courier, 3-5 days |
| Mozambique | £28.20 | Tracked International Courier, 3-5 days |
| Namibia | £22.61 | Tracked International Courier, 12-14 days |
| Nauru | £30.00 | Tracked International Courier, 3-5 days |
| Nepal | £23.05 | Tracked International Courier, 11-13 days |
| Netherlands | £14.68 | DPD Tracked EU Courier, 3-4 days |
| New Caledonia | £30.00 | Tracked International Courier, 3-5 days |
| New Zealand | £22.62 | DPD Tracked Air Classic, 5-7 days |
| Nicaragua | £28.20 | Tracked International Courier, 3-5 days |
| Niger | £28.20 | Tracked International Courier, 3-5 days |
| Nigeria | £18.01 | DPD Tracked Air Classic, 5-8 days |
| Northern Mariana Islands | £53.61 | Tracked International Courier, 7-9 days |
| Norway | £13.89 | Tracked International Courier, 11-13 days |
| Oman | £13.40 | DPD Tracked Air Classic, 3-5 days |
| Pakistan | £25.51 | Tracked International Courier, 8-10 days |
| Palau | £33.07 | Tracked International Courier, 8-10 days |
| Palestine | £32.15 | Tracked International Courier, 8-10 days |
| Panama | £28.20 | Tracked International Courier, 3-5 days |
| Papua New Guinea | £30.00 | Tracked International Courier, 3-5 days |
| Paraguay | £28.20 | Tracked International Courier, 10-12 days |
| Peru | £27.99 | Tracked International Courier, 13-15 days |
| Philippines | £25.94 | Tracked International Courier, 8-10 days |
| Poland | £11.99 | Tracked International Courier, 11-13 days |
| Portugal | £12.09 | Tracked International Courier, 10-12 days |
| Puerto Rico | £23.89 | Tracked International Courier, 3-5 days |
| Qatar | £12.51 | DPD Tracked Air Classic, 3-6 days |
| Reunion | £28.20 | Tracked International Courier, 3-5 days |
| Romania | £17.75 | Tracked International Courier, 8-10 days |
| Rwanda | £28.20 | Tracked International Courier, 3-5 days |
| Saint Lucia | £28.20 | Tracked International Courier, 3-5 days |
| Saint Vincent and the Grenadines | £28.20 | Tracked International Courier, 6-8 days |
| Samoa | £24.61 | Tracked International Courier, 10-12 days |
| San Marino | £16.45 | Tracked International Courier, 3-5 days |
| Saudi Arabia | £23.59 | Tracked International Courier, 11-13 days |
| Senegal | £28.20 | Tracked International Courier, 3-5 days |
| Serbia | £16.45 | Tracked International Courier, 9-11 days |
| Seychelles | £26.09 | Tracked International Courier, 14-16 days |
| Sierra Leone | £28.20 | Tracked International Courier, 3-5 days |
| Singapore | £12.28 | DPD Tracked Air Classic, 3-5 days |
| Slovakia | £12.09 | Tracked International Courier, 7-9 days |
| Slovenia | £12.09 | Tracked International Courier, 8-10 days |
| Solomon Islands | £30.00 | Tracked International Courier, 3-5 days |
| South Africa | £15.72 | DPD Tracked Air Classic, 4-6 days |
| Spain | £21.06 | DPD Tracked EU Courier, 4-5 days |
| Sri Lanka | £20.00 | Tracked International Courier, 7-9 days |
| St. Barthelemy | £60.53 | Tracked International Courier, 3-5 days |
| Suriname | £28.20 | Tracked International Courier, 3-5 days |
| Swaziland | £28.20 | Tracked International Courier, 3-5 days |
| Sweden | £11.89 | Tracked International Courier, 9-11 days |
| Switzerland | £19.17 | DPD Tracked Air Classic, 3-5 days |
| Taiwan | £20.00 | Tracked International Courier, 11-13 days |
| Tajikistan | £17.60 | Tracked International Courier, 3-5 days |
| Tanzania | £27.79 | Tracked International Courier, 15-17 days |
| Thailand | £18.47 | DPD Tracked Air Classic, 4-6 days |
| Togo | £28.20 | Tracked International Courier, 7-9 days |
| Tonga | £30.00 | Tracked International Courier, 9-11 days |
| Trinidad and Tobago | £28.20 | Tracked International Courier, 9-11 days |
| Tunisia | £26.09 | Tracked International Courier, 8-10 days |
| Turkey | £15.95 | Tracked International Courier, 4-6 days |
| Turks and Caicos Islands | £60.53 | Tracked International Courier, 3-5 days |
| Tuvalu | £30.00 | Tracked International Courier, 3-5 days |
| Uganda | £28.20 | Tracked International Courier, 9-11 days |
| Ukraine | £17.60 | Tracked International Courier, 3-5 days |
| United Arab Emirates | £12.28 | DPD Tracked Air Classic, 4-7 days |
| United States | £17.09 | DPD Tracked Air Classic, 3-6 days |
| Uruguay | £28.20 | Tracked International Courier, 6-8 days |
| Uzbekistan | £17.60 | Tracked International Courier, 3-5 days |
| Vanuatu | £28.20 | Tracked International Courier, 9-11 days |
| Vatican City | £17.60 | Tracked International Courier, 8-10 days |
| Vietnam | £18.47 | DPD Tracked Air Classic, 4-7 days |
| Virgin Islands (British) | £28.20 | Tracked International Courier, 3-5 days |
| Virgin Islands (U.S.) | £60.53 | Tracked International Courier, 6-8 days |
| Wallis and Futuna | £109.38 | Tracked International Courier, 24-26 days |
| Yemen | £69.87 | Tracked International Courier, 7-9 days |
| Zambia | £28.20 | Tracked International Courier, 3-5 days |
| Zimbabwe | £24.79 | Tracked International Courier, 16-18 days |
If your parcel is returned to us from its destination (for example because customs fees weren't paid, or the local courier couldn't find or deliver to your address), we'll email you with a choice: we can ship it again (a new delivery fee applies, the same as the original) or issue a partial refund (your order total minus any delivery charges and a £10 administration fee).
If you have any questions about delivery to your country, please contact us.
Good to know
Please check your goods on delivery and let us know promptly if anything is missing or damaged – or if your parcel goes missing in transit.
Disposing of the packaging materials is your responsibility.
Very occasionally, events outside our control (severe weather, courier disruption and so on) can delay a delivery. If that happens, we'll always do our best to put things right as quickly as possible.
